1. The Service
LivFit AI is an AI-powered health companion. It helps you log and understand information about your meals, lab results, sleep, activity, and health goals, and gives you personalised, informational guidance based on what you share. The Service is currently offered as an early-access product, so features may change, expand, or be discontinued as it develops.
2. Eligibility
You must be at least 18 years old to use the Service. By using it, you confirm that you are 18 or older and legally able to enter into these Terms. If we learn that a user is under 18, we will close the account and delete its data.
3. Your Account
You can sign in with Google, Apple, email, or phone, or use the app as a guest. You are responsible for the information you give us and for keeping your device and sign-in method secure. You are responsible for activity under your account. If you suspect unauthorised use, tell us promptly at support@livfitai.com. Guest accounts are tied to the device they were created on. If you uninstall the app or lose that device, you may permanently lose access to a guest account and its data.
4. Health Information and No Medical Advice
Everything the Service provides, including chat responses, meal and nutrition estimates, lab-report summaries, diet plans, insights, and articles, is for general informational and educational purposes only. It is not medical advice, diagnosis, or treatment, and it does not replace a qualified healthcare professional. The Service does not create a doctor–patient or other professional relationship. Always consult a qualified healthcare professional before making decisions about your health, including before you start, stop, or change any diet, exercise programme, supplement, or medication. Never ignore or delay professional medical advice because of something in the Service.
5. AI-Generated Content and Third-Party AI Providers
The Service’s responses and insights are generated by artificial-intelligence models run by third-party providers, currently Microsoft (Azure OpenAI Service) and Google (Gemini API). To generate them, the content you submit and relevant parts of your profile and history are sent to these providers, as described in our Privacy Policy. By using AI features, you agree to this processing.
AI-generated content can be inaccurate, incomplete, outdated, or inappropriate for your circumstances, even when it sounds confident. Nutrition estimates from photos or descriptions are approximations, and lab-report summaries may misread values. You are responsible for checking AI-generated content before relying on it, especially anything related to your health. If you see a response that is harmful, offensive, or clearly wrong, please report it to support@livfitai.com.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in breach of any applicable law;
- Upload information about another person, such as their lab reports or photos, without their permission;
- Upload content that is unlawful, harmful, obscene, or infringes anyone’s rights;
- Try to make the AI produce harmful content, or to get around its safeguards (for example, through “jailbreak” prompts);
- Attempt to gain unauthorised access to the Service, other users’ accounts, or our systems, or interfere with the Service’s security or performance;
- Reverse engineer, decompile, or extract the source code of the Service, except where the law prohibits this restriction;
- Scrape or harvest data from the Service, use automated means to access it, or use it to build a competing product; or
- Misrepresent your identity, age, or affiliation.
7. Your Content
You keep ownership of the information and content you submit to the Service, such as meal photos, lab reports, logs, and messages (“Your Content”). You give us a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, and display Your Content, and to share it with our service providers, including AI providers, solely to operate, provide, secure, and improve the Service for you, in line with our Privacy Policy. This licence ends when Your Content is deleted from our systems as described in the Privacy Policy. You confirm that you have the rights needed to submit Your Content.
8. Feedback
If you send us feedback, reviews, or suggestions, we may use them to improve the Service without any obligation to you. We will not publish your feedback in a way that identifies you without your permission.
9. Our Intellectual Property
The Service, including its software, design, text, articles, graphics, logos, and the LivFit AI name and branding, is owned by or licensed to Ace Innovations and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial purposes in line with these Terms. No other rights are granted.
10. Fees
The Service is currently free. We may introduce paid features or subscriptions in the future. If we do, we will show you the price and terms before you are charged, and nothing will be charged without your agreement. Purchases made through the Apple App Store or Google Play are also subject to their terms, including their refund policies.
11. Early Access and Availability
The Service is offered on an early-access basis. We may add, change, or remove features, and we may limit, suspend, or end access while we develop the product. We do not guarantee that the Service will be uninterrupted, error-free, or available in your region. Where reasonably possible, we will give you notice of significant changes, and if we discontinue the Service we will give you reasonable notice so you can stop using it before it ends.
12. Termination
You can stop using the Service and delete your account at any time in the app (Profile → Delete Account). We may suspend or terminate your access if you breach these Terms, if the law requires it, if your use creates risk or legal exposure for us or others, or if we discontinue the Service. Where reasonable, we will give you notice first. When your access ends, your licence to use the Service ends, and your data will be handled as described in our Privacy Policy. Sections 7 (licence until deletion), 9, and 13 to 19 continue to apply after termination.
13. Disclaimers
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. In particular, we do not warrant that any guidance, estimate, summary, insight, or other content in the Service is accurate, complete, or suitable for your individual circumstances.
14. Limitation of Liability
To the maximum extent permitted by applicable law:
- Ace Innovations and its proprietor will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to the Service or these Terms;
- We will not be liable for any decision you make, or action you take or fail to take, based on content provided by the Service; and
- Our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve months before the event giving rise to the claim, and (b) ₹5,000 (five thousand Indian rupees).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, or for death or personal injury caused by our negligence, or your rights under applicable consumer-protection law.
15. Indemnity
To the extent permitted by applicable law, you agree to compensate Ace Innovations and its proprietor for any claims, losses, liabilities, and reasonable legal costs arising from your breach of these Terms, your misuse of the Service, or your violation of any law or anyone else’s rights.
16. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date shows when they were last changed. If we make a material change, we will notify you in the app or by email before it takes effect, and we may ask you to accept the updated Terms before you continue using the Service. If you do not agree to the updated Terms, stop using the Service and delete your account.
17. Governing Law and Disputes
These Terms are governed by the laws of India. If you have a dispute with us, please first contact our Grievance Officer at support@livfitai.com. We will try to resolve it informally within 30 days. If it is not resolved, the courts of India will have exclusive jurisdiction, subject to any rights you have under applicable consumer-protection law to bring a claim in the courts or consumer forums where you live.
18. App Store Terms
If you downloaded the app from the Apple App Store, you and we agree that:
- These Terms are between you and Ace Innovations only, not Apple, and Apple is not responsible for the app or its content;
- Your licence is limited to using the app on Apple-branded devices that you own or control, as permitted by the App Store’s Usage Rules;
- Apple has no obligation to provide maintenance or support for the app;
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app;
- Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability claims, claims that the app fails to meet legal or regulatory requirements, or consumer-protection, privacy, or similar claims;
- If a third party claims that the app or your use of it infringes their intellectual property, Apple is not responsible for investigating, defending, settling, or discharging that claim;
- You confirm that you are not located in a country subject to a U.S. Government embargo, or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
If you downloaded the app from Google Play, these Terms are between you and Ace Innovations only, and Google is not responsible for the app.
19. General
- Entire agreement. These Terms, together with the Privacy Policy and Medical Disclaimer, are the entire agreement between you and us about the Service.
- Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary, and the rest of these Terms will remain in effect.
- No waiver. If we do not enforce a right or provision, that is not a waiver of it.
- Assignment. You may not transfer your rights under these Terms. We may transfer ours as part of a reorganisation, merger, acquisition, or sale of the LivFit AI business, provided your rights under the Privacy Policy are respected.
- Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, such as outages at our service providers, network failures, natural disasters, or government action.
- Notices. We may send you notices in the app or by email. You can send notices to us at support@livfitai.com.
20. Contact Us
The Service is operated by Ace Innovations, a sole proprietorship (proprietor: Sachin Raman). LivFit AI is its first product. If you have questions about these Terms, email support@livfitai.com.